We want you to have the best experience in our store. If you encounter any issues with your purchase, you can request a return or solution by following the conditions outlined below.
Any return must be coordinated in advance with our customer service team.
To request a return, you can contact us via:
• WhatsApp: +56 9 2929 2564
• Email: [email protected]
Once we receive your message, we will review the case and provide the steps to follow for the corresponding return or solution.
Before sending any product back, it is necessary to coordinate the return with our team to receive the corresponding instructions.
